Thanks for visiting

Welcome to our new website. We’ll be adding more content over the next few weeks, so please visit us again soon. In the meantime, you can find out a little more about who we are and what we do below. If you have any questions about the services available in your area, please get in touch with your local office and one of our team will be only too happy to assist you.

Alex van Oortmerssen
Managing Director
June 2010

Here to help

For many people the loss of independence is a daunting thought. Whatever the circumstances, ill health, frailty, mental or physical disability… we are here to help. SmartCare offers a more cost effective option than a residential or nursing home, promoting your independence, enabling you to stay in your own home. All of our care workers our rigorously selected, wear a distinctive uniform, and carry identification at all times.

What we do

At SmartCare we aim to provide the highest possible standard of domiciliary care. We offer a wide range of services for clients of all ages including:-

one to twenty four hour care
holiday or respite care
‘sleep in’ or night care
weekend care
shopping
domestic help
meal preparation
companionship
on-call services

Areas we cover

Below is list of some of the areas we cover (a new coverage map will be available soon). 
If your area is not listed, please contact us for further information.

Addlestone
Aldershot
Ashtead
Banstead
Bookham
Burg Heath
Byfleet
Camberly
Cheam
Chertsey
Chessington
Chobham
Egham
Epsom
Esher
Ewell
Farnham
Farnborough
Fleet
Frimley
Guildford
Hartley
Kingswood
Leatherhead
New Malden
Odiham
Sandhurst
Stoneleigh
Surbiton
Sutton
Tadworth
Tamworth
Thames Ditton
Walton-on-the-Hill
Walton upon Thames
West Byfleet
Weybridge
Woking
Worcester Park

The SmartCare team

The SmartCare team is dedicated to providing a professional service to all clients, fulfilling their care needs to the highest possible standard. At SmartCare we believe our care workers are the most important part of our business. All staff undergo a stringent selection process, and comprehensive background check. Our care workers are chosen for their experience, cheerful disposition, attention to detail, reliability and dedication to the special needs of our clients. In line with government legislation, all care workers are trained or qualified to NVQ2 and above. They are required to attend courses specialising in Alzheimer’s, dementia, stroke and learning disabilities. All of our candidates must also supply appropriate references, which are checked thoroughly.

Arranging care in 4 easy steps

We treat all of our clients as individuals, and tailor our care and support according to their needs. Our free assessment indicates the level of care required, whether it be just an hour a day, or round the clock care. We believe that arranging care shouldn’t be complicated, in fact it takes just 4 easy steps:-

1. Give us a call

We will arrange an appointment for you to see our registered care manager, at one of our offices, at a time to suit you.

2. Informal meeting

You are invited to attend an informal meeting, where we can discuss your (or your loved one’s) care requirements. We will then formulate an outline care package for your needs (there is no charge for this service).

3. Needs assessment

We will visit you in your home to finalise your requirements and identify a local care worker with the appropriate skills. Once again, there is no charge for this service.

4. Care plan

Finally, we will prepare a written proposal that clearly outlines our suggested care plan. This shows our commitment to you, and includes costs, terms & conditions, and also a starting date. You can subsequently decide whether to accept our proposal, and it is only at this stage that we seek commitment.