Care Co-ordinator



Position:               CARE CO-ORDINATOR

Hours                              Full Time

Salary Scale           £20k+ depending on experience + company car after probation



Responsible to:         Registered Care Manager


Responsible for:       Care Workers

Schedules & Co-Ordination


Main Purpose of:      To manage the Co-ordination of Care Workers Hours.


Key Objectives:         To ensure ALL clients’ calls are allocated effectively.


Specific Responsibilities


  1. To ensure the Co-Ordination of Care workers duties and allocated hours for client visits are adequately and appropriately staffed at all times.
  2. To ensure records are kept in accordance with CQC requirements, Smart Care’s policies and procedures and contractual obligations.
  3. On – Call duties will be available if you wish to participate. (rates attached)
  4. Attend any emergency care calls.
  5. To ensure all On Call changes are made daily.
  6. Ensure all Scheduling queries are acted on promptly.
  7. Load new clients onto Care Manager System and maintain full accurate record within history on Care Manager.
  8. To liaise closely with Care Managers and other professionals regarding each Service User.
  9. To liaise closely with relatives, representatives and advocates, as appropriate, regarding each Service User.
  10. To manage, guide, motivate and support all Care Workers within the team
  11. To advise the Care Manager of any changes to the staffing requirements for the service or of training needs identified.
  12. To maintain all relevant records.
  13. To maintain an appropriate positive attitude at all times.
  14. To report any Security & Health & Safety issues to the appropriate person.


  1. To identify own training needs and agree key objectives with the Registered Care Manager as part of personal and team development.
  2. To propose ideas and initiatives to the Registered Care Manager and Management Team for continuing to improve the services of Smart Care.


  1. To adhere to the spirit and requirements of Smart Care’s Equality and Diversity Policy in relation to staff and clients.
  2. To exercise a duty of care with respect to the health and safety of all.
  3. Work flexibly, carrying out other tasks as required by the nature of the work and as directed by the Managing Director.

Related Jobs

Looking for Care? Looking for a Job?
Need some help?
Click me to chat to a member of staff!