Fleet

SmartCare (UK) Ltd, First Floor, 240 Fleet Road, Fleet, Hampshire, GU514BX

shannonh@smartcareuk.com
01252 545 277
SmartCare (UK) Ltd, First Floor, 240 Fleet Road, Fleet, Hampshire, GU514BX
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Meet the Fleet Team

The SmartCare team is dedicated to providing a professional service to all clients, fulfilling their care needs to the highest possible standard. At SmartCare we believe our care workers are the most important part of our business. All our staff are DBS checked and all undergo a psychometrical test to show up those who have the strengths needed for effective care work. Our care workers are chosen for their experience, cheerful disposition, attention to detail, reliability and dedication to the special needs of our clients. In line with government legislation, all care workers are being trained or qualified to NVQ2/QCF2 and above. They are encouraged to attend courses specialising in Alzheimer’s, Dementia, Stroke and Learning Disabilities, Diabetes and End of Life to help them understand what is needed to meet peoples needs. All of our candidates must also supply appropriate references, which are checked thoroughly before they are taken into our employ.

Jeanette Heffernan
At SmartCare we are all particularly proud of Jeanette Heffernan’s progress to Care Manager of our Fleet office. Jeanette has…
At SmartCare we are all particularly proud of Jeanette Heffernan’s progress to Care Manager of our Fleet office.

Jeanette has been with us since SmartCares inception, initially as a care worker and is living proof of SmartCares ethos of ‘hiring on attitude and training for skills’.

Jeanette has qualified to NVQ3 during her time with us and is now NVQ Level 5. Among many other courses Jeannette has NVQ level 2 in leadership.

Jeanette progressed up to senior care worker and has now been promoted to management as Registered Care Manager of the Fleet branch of SmartCare.

She is second in charge of the SmartCare group, reporting to our Group Registered Care Manager who is based at our registered head office in Weybridge.

Jeanette is a naturally compassionate and caring person and an example to everyone that works in care. She also epitomises what care workers can achieve by working hard and going the extra mile within our company.
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Tina Hooper
Tina started working for SmartCare in 2008 as full time trainee co-ordinator for the Farnborough area. Tina is now based…
Tina started working for SmartCare in 2008 as full time trainee co-ordinator for the Farnborough area. Tina is now based in the Fleet office and her knowledge of the areas has helped her to develop into an astute co-ordinator. Tina works very closely with the care workers and clients giving them a flexible service to suit their needs.

In addition to her daily routine Tina makes a concerted effort to keep in touch with clients. She has built a good working relationship with the clients and care workers, resulting in happy care workers and contented clients. She has achieved her NVQ2 and is currently working on her NVQ3.
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Shannon Heffernan
Shannon started working at SmartCare part time while studying for three years at Farnborough College and recently completed three A…
Shannon started working at SmartCare part time while studying for three years at Farnborough College and recently completed three A levels in Health and Social Care Level three. Her final grades were distinction 3*. She completed her level two Health and Social Care BTECH diploma and then decided to study her Health and Social Care Level three as A levels. She qualified with distinction equivalent 3A*s. Shannon is now gaining practical experience assisting our Care Manager from an office environment and experiencing all aspects of care.
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