Epsom

Paul has over 30 years experience in sales, marketing and senior management having worked with several high profile companies such as Xerox, Agfa, BMW and Lexus before starting his own business.

Paul brings considerable experience to the financial, commercial and development of the company utilising an innovative and creative approach to the services we provide to our clients.

Paul has a particular interest in personalising the care we provide to all our clients to ensure the best outcomes and value for money. He ensures he is involved in all areas of the training and care provided by Smart Care Epsom and regularly attends courses and training on all aspects of care.

Committed to providing a professional and quality care service to clients, Joy is a firm believer in true person centred care that is both versatile, innovative and tailored to help meet each clients personal and individual desired outcomes.

Joy is passionate about making a difference and shaping the SmartCare service to be the best. As the Registered Care Manager, Joy is responsible for all aspects of the day to day operational management of the business. This includes the recruitment of care workers, the design, implementation and on-going assessment of the care planning process and the careful implementation and monitoring of all quality systems.

Joy has over 25 years’ experience in operational management, customer relationship management and staff development and training. Joy carefully selects her staff and works closely with them to ensure client needs and outcomes are met, and that each member of the team has the opportunity to develop and enhance their caring skills within the company.

Joy holds an NVQ4 in Leadership and Management in Health and Social Care and regularly attends courses and conferences including, Dementia Awareness, End of Life Care and Safeguarding Adults.

Debbie has been with SmartCare since 2009 joining us as a front line care assistant. With 13 years of practical experience in the NHS working in specialist units she has a well rounded understanding in caring for a broad range of needs. Debbie has risen through our ranks in senior and supervisory roles to her present position of CareManager for the care team. She works closely with our senior staff and their care teams to provide full service and backup. As one of our dementia champions she has specialist skills in caring for our clients and their families

Karen is a long standing and valued member of our care team having joined as a Care Worker we quickly saw her potential to do more within the company and was promoted to her Senior role in 2016 where she has gone from strength to strength. Karen is our moving and handling champion helping both client's and fellow colleagues with all aspects of safe handling and advice across the board.

Jane came to us with a wealth of experience in the Civil Service and Banking. She has an eye for detail and a way with words. A kind and helpfull person who keeps the office organised and everyone happy.