Fleet

SmartCare (UK) Ltd, First Floor, 240 Fleet Road, Fleet, Hampshire, GU514BX

shannonh@smartcareuk.com
01252 545 277
SmartCare (UK) Ltd, First Floor, 240 Fleet Road, Fleet, Hampshire, GU514BX
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Meet the Fleet Team

The SmartCare team is dedicated to providing a professional service to all clients, fulfilling their care needs to the highest possible standard. At SmartCare we believe our care workers are the most important part of our business. All our staff are DBS checked and all undergo a psychometrical test to show up those who have the strengths needed for effective care work. Our care workers are chosen for their experience, cheerful disposition, attention to detail, reliability and dedication to the special needs of our clients. In line with government legislation, all care workers are being trained or qualified to NVQ2/QCF2 and above. They are encouraged to attend courses specialising in Alzheimer’s, Dementia, Stroke and Learning Disabilities, Diabetes and End of Life to help them understand what is needed to meet peoples needs. All of our candidates must also supply appropriate references, which are checked thoroughly before they are taken into our employ.

Jeanette Heffernan
At SmartCare we are all particularly proud of Jeanette Heffernan’s progress to Care Manager of our Fleet office. Jeanette has…
At SmartCare we are all particularly proud of Jeanette Heffernan’s progress to Care Manager of our Fleet office.

Jeanette has been with us since SmartCares inception, initially as a care worker and is living proof of SmartCares ethos of ‘hiring on attitude and training for skills’.

Jeanette has qualified to NVQ3 during her time with us and is now NVQ Level 5. Among many other courses Jeannette has NVQ level 2 in leadership.

Jeanette progressed up to senior care worker and has now been promoted to management as Registered Care Manager of the Fleet branch of SmartCare.

She is second in charge of the SmartCare group, reporting to our Group Registered Care Manager who is based at our registered head office in Weybridge.

Jeanette is a naturally compassionate and caring person and an example to everyone that works in care. She also epitomises what care workers can achieve by working hard and going the extra mile within our company.
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Shannon Heffernan
Shannon started working at SmartCare part time while studying for three years at Farnborough College and recently completed three A…
Shannon started working at SmartCare part time while studying for three years at Farnborough College and recently completed three A levels in Health and Social Care Level three. Her final grades were distinction 3*. She completed her level two Health and Social Care BTECH diploma and then decided to study her Health and Social Care Level three as A levels. She qualified with distinction equivalent 3A*s. Shannon is now gaining practical experience assisting our Care Manager from an office environment and experiencing all aspects of care.
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Val Bowden
Val has been involved in the care industry for 22 years and working at different levels of management throughout her…
Val has been involved in the care industry for 22 years and working at different levels of management throughout her career. Val has continuously studied while working in the care industry and has achieved an NVQ level 5 qualification. She enjoys her role as quality support worker at Smart Care, being involved in the completion of the care plans is very rewarding. It’s very important to her that the clients receive the care they need. She enjoys working in the community and liaising with her colleagues which is of great importance as well as the continuity of care for her clients. Val is very passionate about delivering excellent care and says she always will be.
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Charlene
Charlene has worked alongside the SmartCare Team for 7 years as a recruiter for Babcock International, here Charlene supported the…
Charlene has worked alongside the SmartCare Team for 7 years as a recruiter for Babcock International, here Charlene supported the care workers to gain their level 2 or level 3 in Health and Social Care.
Since finishing Maternity leave March 2018 Charlene decided to join SmartCare as their Medication Champion.
Charlene has Level 2 and Level 3 in ICT and Customer Service and she is currently working towards her Level 3 in Medication.
Charlene has also taken up the role to support the care workers in starting and finishing their care certificate's and ongoing training.
Charlene is a compassionate and caring person and will go the extra mile for any one. Charlene is very valued here at SmartCare.
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Tania Newman
Tania has spent the last 25 years in the care industry, starting as a carer in a care home and…
Tania has spent the last 25 years in the care industry, starting as a carer in a care home and then moving up to senior carer. She then moved onto domiciliary care where the hours were more flexible and she could choose what shifts to do, this gave her more opportunity to train for further qualifications which she then achieved by getting her NVQ level 4. She then worked her way up in the care company to deputy manager and also became acquainted with the coordinating role which she found very rewarding and challenging. When the domiciliary care company she worked for was taken over by a large cooperate company she decided to look around for something in a smaller company again as she really enjoyed interaction on all levels. When she saw the position of coordinator become available at Smart Care she jumped at the chance of working for Smartcare after hearing about their excellent reputation and ability to provide high quality care.
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